Organizations thrive when people managers (directors, managers, and supervisors) develop skills that enable them to create a deeper connection with direct reports, each with their own unique perspectives and backgrounds. After all, culture lives at the relationship between manager and direct report. When people managers become better at communication, conflict management, and effective leadership, they build cultural intelligence that results in workplaces that are more collaborative, innovative, productive, and focused on world-class problem-solving. This workshop combines traditional training with hands-on learning so participants can assess their cultural intelligence and identify their own biases and those of their colleagues. The result is leadership not merely focused on overseeing processes, but fostering a culture of psychological safety, understanding, and high performance.
Key Takeaways:
This inclusive leadership training for managers is filled with information that can be implemented right away, while identifying the unique role of cultural change organization-wide. The focus is on engaging people managers as important leaders who ensure that strategic initiatives are successfully executed, which stands in contrast to the “frozen middle” stereotype that views mid-level managers as roadblocks to progress. This workshop helps people managers by defining why inclusive leadership is important and teaching the skills necessary for building and sustaining high-performing teams.
Managers will have the knowledge and ability to:
- Be an inclusive leader, recognizing the impact of personal biases and biases of others on the team
- Manage team members with different backgrounds and perspectives with empathy
- Manage with empathy, but without sacrificing high performance standards
- Create an environment of psychological safety and trust within their teams
- Effectively give and receive feedback, leveraging conversation scripts and tactics